Terms of use 

1. Introduction 

This document is an electronic record in terms of the Information Technology Act, 2000 and published in accordance with the provisions of Rule 3) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.ClearYatra.com("Platform”).   

The Platform is owned by Tripkia Private Limited, having its registered office at SHOP NO. 21, CRYSTAL PLAZA, SHANTI NAGAR, SECTOR 11, ABOVE MY IDEA STORE, MIRA ROAD (EAST), THANE Thane MH 401107 IN, India.   

Your access to and use of the services made available through the Platform or through any web or mobile application ("Services”) is governed by the terms and conditions contained in this Terms of Use (“Terms”) or any applicable policies (such as privacy policy), which are incorporated herein by way of reference.   

For the purpose of these Terms, wherever the context so requires "You" or "User" shall mean any natural or legal person who has accepted these Terms. The term "Tripkia Private Limited", "We", "Us", "Our" shall mean Tripkia Private Limited. 

2. Acceptance of the Terms:   

This Agreement takes effect when you browse or access the Platform or use the Services or when you click an “I Accept” button or check box presented with these terms (the “Effective Date”). By accepting these Terms, you agree to enter into a legally binding contract with Us.    

You represent to us that you are lawfully able to enter into contracts (i.e., you are above the age of 18 years). If you are a minor, then your parents or legal guardian may allow you to access and use their User Account (defined below) for availing of the Services. If you are a parent or a legal guardian of a minor, by allowing your child or ward to use your User Account (defined below), you are responsible for your child’s activity. In such a case, the term ‘you’, ‘your’, or ‘User’ will mean both you and your child or ward.   

If you are accepting these Terms on behalf of a third party (such as an educational institution), you represent and warrant that (i) you have the full legal authority to bind the third party to these Terms; (ii) you have read and understood these Terms; and (iii) you accept these Terms on behalf of such third-party.  

You may not access or use the Services (i) if you do not accept these Terms; (ii) if you are not of legal age to form a binding contract with us; or (iii) if you are prohibited from accessing or using Services under applicable laws.  

3. Entire Agreement   

Any other agreement executed with you in writing or any rules, guidelines, or policies, applicable to the Service will be deemed to be incorporated into and considered a part of these Terms.  

4. Modification  

We may change, modify, add or remove portions of these Terms, at any time by publishing a revised version on [www.clearyatra.com]. The modified terms will become effective upon publication. You shall ensure to review the Platform periodically for updates/changes to these Terms. By continuing to use the Platform or the Services, after the effective date of the updated Terms, you agree to be bound by the modified terms.  

5. License to Use:   

You agree that we or our licensors own all legal rights, title, and interest in and to the Platform or the Services, including any related technology or intellectual property rights that subsist in the Platform or the Services.  

As long as You comply with these Terms, We grant You a personal, non-exclusive, non-transferable, limited, and revocable privilege to access, view, and use the Platform or the Services. We reserve any rights not expressly granted to you under these Terms. By accepting these Terms, You also accept and agree to be bound by our rules, guidelines, and policies (such as Privacy Policy) as amended from time to time.  

The rights granted herein are only for your personal, non-commercial use, unless we’ve otherwise agreed in writing. We hereby allow you, if you are a parent or a legal guardian, to allow your child or ward, under your control and supervision, to access, view, or use the Platform or the Services, from your User Accounts (defined below).  

We reserve the right to suspend or deny, in our sole discretion, access to all or any portion of the Platform or the Services.   

6. User Account, Password, and Security:   

In order to use all the Services, you might be required to create an account (“User Account”). You can either create a User Account by directly registering with Us, on the Platform or by indirectly registering through an Admin Account.   

If you are an entity (such as a school or an educational institution), we will provide you with an “Admin Account”. The Admin Account will enable you to add or register additional User Accounts. In such cases, each User Account will be linked to the Admin Account – under which it was added or registered. Admin Accounts can also administer and manage the use of the Services by the linked User Accounts. This includes accessing details about the linked User Account or changing privilege of linked User Accounts to access Content (defined below).   

You may have to provide us with certain information. Any information you provide us must be accurate, complete, and up-to-date. You must inform us promptly of any changes or updates to such information.  

You are responsible for maintaining the security and confidentiality of your account credentials. To the extent we provide you with any credentials (such as API keys), such credentials are for your internal use only and you will not sell, transfer or sublicense them to any other entity or person.  

You are also responsible for all activities in relation to your account.  We are not responsible for any unauthorized access to your account. If you notice or suspect any unauthorized use or access of your account, you should notify us immediately. You should also ensure to exit from your account at the end of each session.   

Additionally, if you operate an Admin Account, then you are responsible for (i) activating the linked User Accounts; (ii) any use or activity performed by the linked User Accounts and (iii) ensuring that the linked Users Account accepts and complies with these Terms.  

7. Services Offered:   

We provide numerous online educational courses, relating to various subjects taught in school from Grade KG to Grade 12th. The educational courses, the curriculum, and the study material (together, “Content”) which is made available on our Platform is created and developed by third parties (“Content Providers”). We simply facilitate the purchase and consumption of Content on our Platform.   

The purchase and consumption of the Contents on our Platform may be governed by additional policies (including but not limited to cancellation policy, plagiarism policy, examination policy, etc.) which are found on the FAQ tab on the Platform and all of which are incorporated here by reference.   

8. Platform for Transaction and Communication:   

The Users and Content Providers utilize the Platform to meet and interact with one another for their transactions on the Platform. Tripkia is not and cannot be a party to or control in any manner any transaction between the User and the Content Providers. Therefore, the User acknowledges and agrees to the following: All commercial/contractual terms are offered by and agreed to between the User and the Content Provider alone. The commercial/contractual terms include without limitation price,  payment methods, payment terms, period, and warranties related to services, and post-purchase assistance related services. Tripkia does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the User and the Content Provider.  

Tripkia does not make any representation or warranty as to specifics (such as quality, value,  etc) of the Content offered on the Platform.  

Tripkia is not responsible for any non-performance or breach of any contract entered into between User and Content Provider. Tripkia cannot and does not guarantee that the concerned User and/or Content Provider will perform any transaction concluded on the Platform.  

At no time shall Tripkia hold any right, title or interest over the Content nor shall Tripkia have any obligations or liabilities in respect of such contract entered into between Users and Content Providers.  

Tripkia only operates the Platform that can be utilized by Users and Content Providers to connect with each other, for the purpose of purchasing Content. Tripkia is only providing a Platform for communication and it is agreed that the contract for purchase of Content will be a strictly bipartite contract between the Content Provider and the User. At no time shall Tripkia hold any right, title, or interest over the Content nor shall Tripkia have any obligations or liabilities in respect of such contract. Tripkia is not responsible for unsatisfactory or delayed performance of services (by Content Providers) or damages or delays as a result of Content that are out of stock, unavailable or back-ordered.  

Pricing information displayed for any Content may contain some technical issue, typographical error. Or the Content information published by the Content Provider may be incorrectly reflected. In such events, the Content Providers may cancel your order(s).  

You release and indemnify Tripkia and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions you undertake on the Platform and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Tripkia cannot take responsibility or control the information provided by Content Providers or other Users which is made available on the Platform.   

9. User Conduct and Rules on the Platform:   

You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:  

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• You shall not host, display, upload, modify, publish, transmit, store, update or share any information which: 

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• belongs to another person and to which You do not have any right;  
• is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy (including bodily privacy), insulting or harassing on the basis of gender, hateful, racially or ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; 
• is harmful to a child; 
• deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;  
• is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; 
• involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming"; 
• promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous; 
• contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page); 
• provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses; 
• contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; 
• contains video, photographs, or images of another person (with a minor or an adult);
• tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users; 
• impersonates another person or User; 
• interferes with another User's use and enjoyment of the Platform or any other individual's User and enjoyment of similar services; 
• infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products; 
• violates any law for the time being in force; 
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; 
• shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;  

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• A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met: 
• Users doesn't reply to the payment verification mail sent by Tripkia; 
• Users fails to produce adequate documents during the payment details verification; 
• User misuse the phone/email of another User; 
• Users uses invalid address, email and phone no; 
• User overuses  a voucher code 
• User uses a special voucher not tagged to the email ID used. 
• Users returns the wrong product 
• Users refuses to pay for an order 
• Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Tripkia 
• User with a very high return rate 
• Repeated request for monetary compensation for fake/used order  

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• Tripkia may cancel any order that classify as 'Bulk Orders'/'Fraud orders' under certain criteria at any stage of the delivery of the Service. An order can be classified as 'Bulk Order'/'Fraud Order' if it meets with the below mentioned criteria, and any additional criteria as defined by Tripkia: 
• Services ordered are not for self-consumption but for commercial resale; 
• Multiple orders placed for same Services; 
• Bulk quantity of the same Service ordered 
• Any malpractice used to place the order 
• Any promotional voucher used for placing the 'Bulk Order' may not be refunded 
• Any order placed using a technological glitch/loophole.  ·          

• You shall not use the Platform for any unlawful and fraudulent purposes, or which may cause annoyance and inconvenience. You shall not use the Platform to undertake any activity (i) that harms minors in any way; (ii) that stalk or harass other users, (iii) which involves collecting or storing personal data about other users; or (iv) which involves impersonating any person or entity, or otherwise misrepresent your affiliation with a person or entity;  ·          

• You shall not (i) abuses any of our policies rules or guidelines (ii) interrupt or causes to interrupt or damage the use of the Platform by other Users or (iii) falsely imply our endorsement, partnership or otherwise misleads others as to your affiliation with us;  ·          

• You shall not use any false e-mail address, impersonates any person or entity, or otherwise misleads Tripkia by sharing multiple address and phone numbers or transacting with malafide intentions.  ·          

• You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity.  ·          

• You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the Services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.  ·          

• You shall not, and will not allow any other person to, (i) copy, modify, or create a derivative work of the Platform or the Services; (ii) reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any or all of the source code of, the Platform of the Services; (iii) sell, resell, sublicense, transfer, or distribute any or all of the Services; or (iv) access or use the Services in a manner intended to avoid incurring any applicable Fees or to circumvent Service-specific usage limits.  ·          

• You shall at all times ensure full compliance with all applicable laws You shall not engage in any transaction which is prohibited by the provisions of any applicable law.           

• You shall not engage in advertising to, or solicitation of, other Users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Platform or related to us.          

• You acknowledge that the Content posted does not necessarily reflect Tripkia views. In no event shall Tripkia assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Platform.   

10. Content made available on the Platform, by Content Provider:  

The Content made available on the Platform is provided by third-party Content Providers. You acknowledge that all Content is owned by such Content Providers, and that we do not own any Content. We do not warrant that the Content, Content description, or the Services are accurate, complete, reliable, current, or error-free and we assume no liability in this regard. 

You acknowledge that all Content, is owned by third-party Content Providers. We do not own or have any control over such third-party generated Content . 

You agree to not copy, download, publish, distribute, or reproduce any of the information contained on the Platform or in the Content, in any form, without our prior written consent. You undertake that you will not record, make audio or video recordings, or take screenshots or pictures of any of the Content.  

You have a limited right to use or download the information made available on the Platform or the Content provided that You -             

• do not remove any proprietary notice language in all copies of such documents,            

• use such information only for your personal, non-commercial informational purpose and do not copy post or re-distribute such information on any networked computer or broadcast it in any media,            

• do not make any modifications to any such information, and            

• do not make any additional representations or warranties relating to such documents.   

11. Content posted on the Platform, by Users:   

You may be expected to submit homework, assignments, exams, posts, comments, etc, while using the Platform (“User Content”). As between the parties and to the extent permitted by applicable law, you own all the User Content. You hereby agree and allow Us to use the User Content as necessary to provide and maintain the Platform or the Services, to develop and improve the Services or the Content, to comply with applicable law, and enforce our policies, rules, or guidelines.  

You are responsible for the User Content, including for ensuring that it does not violate any applicable law or these Terms. You shall solely be responsible for any claims, objections, and/or issues raised regarding the authenticity, originality, or legality of the User Content. You hereby release Us from any claim arising out of the use of User Content, including through its publication, exhibition, transmission, broadcast, dissemination, or advertisement in any form or mode.  

You acknowledge that the User Content may not be unique across all Users and that multiple Users may create the same or similar User Content. You agree that User Content that is generated by other Users will not be considered as your User Content.  

12. Disclaimer and Warranties:   

The Platform, Services and Content are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement and quiet enjoyment and any warranties arising out of any course of dealing or trade usage. We do not warrant that the Platform Services or Content, will be constantly available, uninterrupted or available at all times or that they would be accurate or error-free.   

We reserve the right (i) to cancel, interrupt, reschedule, or modify any educational course or Content, or change the point value or weight of any assignment, quiz, or other assessment; (ii) determine the minimum number of hours required to be spent on a course, to qualify for completion of the said course or (iii) delete any Content or User Content uploaded or available on the Platform, at our discretion.   

You acknowledge that we (i) do not grant any academic credits towards the completion of any educational courses or Content; or (ii) do not have any obligation to get the educational course or Content recognized by any educational institution or accreditation organization.  

You acknowledge that the Platform, Services or Content may use and/or contain certain software, products, and services which are developed and owned by third-parties. You agree that we will not be responsible for such third-party software, products, and services nor for any error, malfunction, or defect resulting therefrom.  

13. Fees:  

Unless otherwise specified, we will calculate and charge you a monthly fee according to the fee plan shared with you, or available at [www.getsetlearn.info, www.getsetlearn.school, www.getsetlearn.online, shop.uniformjunction.com] for the access or use of the Platform. We reserve the right to waive any fee/charges. You acknowledge that the fees/charges for different Users may vary, based on several factors, such as the volume of use, the number of courses enrolled, the type of entity, etc.  

It is clarified that only certain Services purchases on the Platform may be eligible for a refund for a limited period of time (in each case, the “Refund Period”). Some services (like live workshops) may not be eligible for a refund. The eligibility for a refund, as well as the Refund Period will be communicated to you during the purchase of the relevant Service.   

To receive a refund during the Refund Period, simply initiate the refund request by writing to us at support@getsetlearn.online. We will let you know if you are eligible for a refund. If so, we will confirm the initiation of refunds and the refund will be processed automatically. For more info, you can reach out to our Grievance Officer, detailing your query.   

Coupon codes and other course entitlements are subject to expiration and any other conditions stated at the time of purchase. In the event that the return request is declined, the User shall not be eligible for a refund, and Tripkia assumes no liability in this regard. In addition, these Terms may be further supplemented by Service and/or Content specific conditions, which may be displayed with that Service and/or Content.  

14. Confidentiality:   

You may be given access to our Confidential Information. You may use such information only as per these Terms. You should not disclose such information to any third party and should protect it in the same manner as you’d protect your own confidential information. “Confidential Information” means non-public information that we or our affiliates, or third parties, designate as confidential or is reasonably considered as confidential. Confidential Information does not include information that: (i) is or becomes generally available to the public, without your fault; (ii) is rightfully disclosed to you by a third party without any confidentiality obligations; or (iii) is developed independently, without using the Confidential Information. To clarify, Content made available to you will be considered as our Confidential Information.    

15. Data Protection  

You acknowledge that your use of the Platform or Services may involve the processing of your personal data. For this purpose, you hereby agree to the processing of such personal data, in accordance with the Privacy Policy.  

16. E-Platform for Communication:   

You agree, understand and acknowledge that we provide an online platform that enables you to purchase online education courses and Content made available by third-party Content Providers. You further agree and acknowledge that We are only a facilitator and are not and cannot be a party to or control in any manner any transactions undertaken on our Platform between you and the Content Provider.   

17. Indemnity:   

You shall indemnify and hold harmless Tripkia, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of (i) Your use of the Services; (ii) Your breach of these Terms , Privacy Policy or any other rule, policies or guidelines; (iii) Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party; or (iv) from any User Content that you provide, during the use of the Platform.   

18. Limitation of Liability:   

In no event shall Tripkia be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:  

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• the use or the inability to use the Services;  

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• unauthorized access to or alteration of the user's transmissions or data;  

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• breach of condition, representations or warranties by the Content-Provider   

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• any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. Tripkia shall not be held responsible for non-availability of the Tripkia during periodic maintenance operations or any unplanned suspension of access to the Tripkia. You understand and agrees that any material and/or data downloaded at Tripkia is done entirely at your own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. Notwithstanding any other clause and to the maximum extent permissible under law you agree that TRIPKIA Technology’s liability shall be limited to an amount equal to total amount paid by you, for the access and use of the Platform, in the twelve (12) months, before the liability arose. Tripkia shall not be liable for any dispute or disagreement between the Users and the Content Providers.   

19. Suspension or Deletion:  

Temporary Suspension:  

Tripkia may suspend your account or access to our Platform or Services, immediately and without any notice on (i) non-payment of the requisite fees, (ii) if required under applicable law; (iii) to prevent or mitigate any security incidence; (iv) for infringing, breaching, violating, abusing, or unethically manipulating or exploiting these Terms or anyway otherwise acting unethically; (v) for providing inaccurate, fraudulent, outdated or incomplete information during the account registration, or thereafter, (v) for violating applicable laws, regulations, third party rights or these Terms, (iv) if we believe, in good faith, that such action is reasonably necessary to protect the safety or property of other Users, Tripkia or third parties, for fraud prevention, risk assessment, security or investigation purposes or (iv) for any reasons, provided the same is communicated to you in writing.   

The User may suspend the access or use of the Platform or Services, by following the appropriate procedure, if applicable. Tripkia may (if applicable) waive any fee/charges for a period of 3 months, post which, the automatic billing of the User’s account will be restored.   

The User agrees and acknowledges that termination or suspension of an Admin Account will automatically result in termination or suspension (respectively) of all the User Accounts linked to such Admin Account.  

Deletion of Account:  

We may delete your account if (i) your account is suspended for more than 3 months and, if applicable, you’ve failed to revive it; or (ii) your account is inactive for 6 months; or (iii) if required under applicable law.   

You may delete your account by following the processes detailed on the Platform or by writing to us at support@getsetlearn.online.  

20. Termination:  

If you are not registered with us, these Terms are terminated when you cease to access or use the Site. If you are registered with us, these Terms are terminated, upon deletion of your account in accordance with Clause 19 above.   

Any clauses of these Terms that reasonably should survive termination of these Terms, will remain in effect. The User will remain responsible for all fees and charges incurred, prior to the termination.  

Upon termination, Tripkia may retain/delete (as required) any content or other materials relating to your use of the Platform or the Service, subject to the privacy policy and Tripkia will have no liability to you or any third party for doing so.   

21. Jurisdictional Issues/Sale in India Only:   

Unless otherwise specified, the Platform is made available only in India. Tripkia make no representation that the Platform or the Services are appropriate or available for use in other locations/countries other than India. Those who choose to access Platform from other locations/countries other than India do so on their own initiative and Tripkia is not responsible for providing Services, ,  or complying with any local laws, if and to the extent local laws are applicable.   

22. General Provisions:  

a. Governing Law: These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at Mumbai. The place of jurisdiction shall be exclusively in Mumbai.   

b. Dispute Resolution: In the event of a dispute arising out of or related to these Terms, (collectively, “Dispute”), the parties agree to engage in good faith negotiations to amicably resolve the Dispute. If we are unable to resolve a Dispute within thirty (30) days, either party may commence binding arbitration under [Mumbai Centre for International Arbitration]. The parties will share equally the fees and expenses of the arbitrator. The arbitration will be conducted by a sole arbitrator chosen by the mutual agreement of the parties. The arbitrator will have the authority to grant specific performance or any other equitable or legal remedy, including provisional remedies. Each party will be responsible for its own incurred expenses arising out of any dispute resolution procedure. Any arbitration proceedings will take place in [Mumbai]. 

c. Contacting the Content Provider: At Tripkia, we are committed towards ensuring that disputes between Users and Content Providers are settled amicably by way of the above dispute resolution mechanisms and procedures. However, in the event that You wish to contact Tripkia about the Content Provider, You may proceed to do so by clicking on the Content Provider’s name on the listing pages. Alternatively, You may also reach out to customer support at +91 8792740014  

d. Compliance: You will comply with applicable law, these Terms, and third-party rights (such as privacy rights). You agree that you are solely responsible for any breach of your obligations under these Terms, any applicable third-party contract or terms of service, or any applicable law or regulation, and for the consequences (including any loss or damage which we or any third party may suffer) of any such breach.  

e. Relationship of the Parties:  Each party will act solely as an independent contractor and nothing in these Terms will be deemed to create any form of partnership, joint venture, or any other similar relationship between you and Tripkia.  

f. Use of Brands: You may not use TRIPKIA Technology’s or any of its affiliates’ names, logos, or trademarks, without our prior written consent.  

g. Waiver: You agree that the non-exercise of any legal right or remedy contained in these Terms will not be taken to be a formal waiver of our rights and such rights or remedies will still be available to us.   

h. Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms are invalid, then that provision will be removed from these Terms without affecting the rest of the Terms. The remaining provisions of these Terms will continue to be valid and enforceable.   

i. Assignment: The rights granted in these Terms may not be assigned, transferred, or delegated by you without our prior written approval.   

j. Force Majeure: We will not be held responsible for any failure, delay, or interruption caused by circumstances outside our control, such as network failure, network connection failure, earthquake, disease outbreak, flooding, strikes, war, embargoes, or any act(s) of the government or any statutory or regulatory authority.  

k. Notice: We may provide any notice to you under these Terms by posting a notice on our website, which will be effective upon posting. To give us notice under these Terms, you must contact us by email at : support@clearyatra.com 

23. Grievance Officer   

You may reach out to our Grievance Office at the following details, to raise any grievance:  

Mr. Arun Kumar Singh 

Designation: Director 

Tripkia Private Limited, 

SHOP NO. 21, CRYSTAL PLAZA, SHANTI NAGAR, SECTOR 11, ABOVE MY IDEA STORE, MIRA ROAD (EAST), THANE Thane MH 401107 IN. 

E-mail: support@clearyatra.com 

Phone: +91 8797341811  

Days & Time: Mon - Fri - 10 AM – 5 PM.